Airport Assistance Services

Fast Track Assistance

Airport Assist offers Fast Track Assistance in the Antalya Airport, which is offered to the travellers to pass through the airport in an easy way, particularly the security, passport control and immigration. This service is of great assistance in alleviating the waiting time more so during the main summer season when the airport registers high numbers of passengers and provides them with a more comfortable experience within the airport.

Meet and Greet

Once they enter the airport, they are welcomed by a professional Airport Assist representative at the entrance gate (arrival side), terminal entrance or even the departure curbside and then receive a personalised service as they navigate through the airport. All are carefully monitored; check-in and baggage handling, coordination of immigration and transportation, etc.

Lounge Access

Airport Assist will be in a position to reserve access to the high-quality lounges of the Antalya Airport to enable the traveller to have some comfort in the surroundings before travelling. Visitors are also provided with free drinks, Wi-Fi, charging points, workstations and a peaceful sitting area not in the busy terminal.

VIP Airport Assistance

Airport Assist offers VIP services that are personalised to accommodate business travellers, honeymooners, families, celebrities and premium passengers. The airport processes are highly synchronized and there is a smooth flow in the arrival process towards departure with a little waiting.

Special Needs Assistance- Family.

The young children, elderly and passengers who require mobility assistance are given special assistance within the airport. Airport Assist signs wheelchair services, priority guidance, family support and personalised escort services to a stress-free travel.

Baggage & Porter Help

Passengers with more than one suitcase, golf bags, sports and oversized luggage, business materials can use professional porters. Airport Assist assists in making baggage collection, check-in, and transfers in the terminal easier.

Transit Assistance

Airport Assist provides custom-made taxi services, baggage delivery, flight management and assistance via the different terminals at the Antalya Airport to passengers who are either connecting or on-ward flights to other destinations within Turkey.

Layover & Connection Tips

  • The Antalya Airport has three passenger terminals including Terminal 1, Terminal 2 and the Domestic Terminal. Always ensure that you do not get to the airports without checking your departure terminal since a terminal change is time consuming.
  • Antalya Airport is one of the busiest leisure airports in Europe during summer tourism season in April- October. Get to the airport at least three hours before international flights to have ample time to check-in and have security.
  • Turkey has an electronic visa (e-Visa) which can be utilized by numerous nationalities and some of them can enter without a visa. Check your entry requirements prior to travelling. Official Turkey e-Visa: https://www.evisa.gov.tr
  • There is free Wi-Fi throughout the airport. Those customers who plan to spend their holidays in Turkey can also purchase domestic SIM cards such as Turkcell, Vodafone Turkiye and Turk Telekom when they arrive in Turkey.
  • In the case of an international arrival flight into a domestic Turkish flight, then ensure to enquire your airline about baggage transfer, as some flights involve the passengers to collect and re-check their luggage.
  • Antalya Airport has high quality Fast Track lanes and lounge service which comes in especially handy during the peak holiday season when the number of passengers in queues may get long.
  • Taxi services, Airport transfers, personal transfers 24 hours a day and night and easy access to the city centre of Antalya and to the resort destinations; Belek, Lara, Side, and Kemer.
  • The terminals will be equipped with child care centers, children playgrounds, family washrooms and amiable airport attendants to serve the families with children on board.
  • The airport is very good in the variety of shopping and dining options available, making the longer layovers pleasant. A lot of travellers spend their time in waiting buying Turkish sweets, spices, products of olive oil, leather goods, and other souvenirs.
  • Throughout the terminals, the flight information screens are updated regularly. Boarding gate change occurs and it is advisable to adhere to the announcements of the boarding gates at peak time when people are on a holiday.
  • The Airport Assist could prove very useful particularly to first time visitors, families and old age passengers and business travellers not to mention the busy season of the Mediterranean holiday that gives one a hassle free arrival and departure at the airport.

WE ENSURE SWIFT, SMOOTH AND SAFE PASSAGE THROUGH AIRPORTS